Question 1

Accepted Answer

Yes we can send our engineer to come to job site to do measurement. And Your company should pay for tickets,visa, and accommodation.

Question 2

Accepted Answer

Natural stone itself is a good quality assurance, of course we provide products are a set of strict quality system

Question 3

Accepted Answer

We have very strict requirements on the packaging. We have taken into account some operation problems in transportation and loading. Of course, we cannot guarantee that the goods will not be broken even if we do so

Question 4

Accepted Answer

The gray color is natural, blue, orange, red etc bright color is not natural.

Question 5

Accepted Answer

Yes we have a design department. We will help you to do design. For simple job we do not charge, but for big amount of job, we will have to charge since it will take so much time. But if you will place order, we can return this cost to you.

Question 6

Accepted Answer

Of course it can be customized.The marble medallions are done with marble CNC machines, its cut from different colors of natural stones, and assembled by hand. Its not by print.

Question 7

Accepted Answer

Natural stone cracking phenomenon is naturally present. This is usually a texture that is unacceptable to the public, so we usually fix it to form and there is some repair trace existed.

Question 8

Accepted Answer

White marble can be repaired with transparent glue, other colors of marble are repaired with marble glue, and it will not be miserable after repairing.

Question 9

Accepted Answer

Sure, what color you prefer? Do you have request for the veins? What place you used for? What's the style of your house?  We will customized your style accordingly.

Question 10

Accepted Answer

Order has been confirmed to started to produce based on contract, usually we do not return the deposit. But for special reasons, please contact our boss to discuss all details.

Question 11

Accepted Answer

I am afraid we can not do that. 30% deposit is a basic and common rule for export business.

Question 12

Accepted Answer

We are cutting blocks to make it, and the polishing and carving works are done by full handmade.To confirm details with your architect takes time, our production is counted from the date of confirming.

Question 13

Accepted Answer

The unit price is for per square meter, but the actual size of the slab can be variable.

Question 14

Accepted Answer

For natural stone, there is no two pieces are same to each other in the world, but that is what we want, we call it “natural beauty”When we deliver a big amount of order, we will do assembling in factory before hand, we lay them out piece by piece to check the color changes, in this way, even there is some changes, we will minimize it. We will put similar colors to each other, and label them. In this way, even the colors change, its very smooth and gradual.

Question 15

Accepted Answer

No we are not high. If you are comparing with a small and new company maybe we are, but you should not just look at the price, you are looking for a supplier who is able to complete your job in a high level. Not to pay low but have a lot of troubles in the future. The potential problems can be:Broken packingDis-ordered productionDifferent colors or quality in one order Etc We have a very professional team to take care of your order, from designer to QC. You want to have a guaranteed service, not to buy cheap to have future troubles. You might spend more money to fix the troubles. What’s more, you will lose the time.

Question 16

Accepted Answer

Yes we can make custom order.

Question 17

Accepted Answer

The price is negotiable, we can offer you discount according to your order quantity,If you are buying in bulk for an order.

Question 18

Accepted Answer

Yes, of course. small samples are for free and you need to afford the courier fees. if you are in china, we will pay the courier fees.

Question 19

Accepted Answer

We offer free sample, but you should pay for the shipping cost.The charge could be returned back when there is an order.

Question 20

Accepted Answer

For most projects, once we know the material type, dimension, details of drawing, packing requirements and quantity, we can provide you with a price quote within 24 hours.

Question 21

Accepted Answer

All the products we make are based on your order. We do not have inventory

Question 22

Accepted Answer

We are very glad to accept small orders. We consider sample order is a way to build up trust. However small order will cost a bit higher depends on the item because of extra work. We hope your understanding.

Question 23

Accepted Answer

For which products ? and whats the quantity ?Our production ability is big.Our monthly production ability is as below:1. 15,000-30,000m² of tiles, depends on how complicated it is.2. 500-2,000m² of marble medallions.3. 5,000-10,000m² of mosaic tiles.Complete project like facade for hotel and palace will take longer depends on the scale of work.

Question 24

Accepted Answer

We are able to work with:1. T/T ( 30% in advance and 70% before delivery)2. L/C at sight 3. Western union 4. Alibaba trade assurance

Question 25

Accepted Answer

With a simple, regular maintenance program, natural stone will last far longer than the building in which it was installed.PFM-Let stone create its own legend building stone      stone building        natural stone

Question 26

Accepted Answer

Themain difference between all three is that Granite and Marble are natural stoneand while Quartz is a machine processed natural stone We produce and process kinds of marble stone see more There are many types or grades under the general name of "granite" (in deed, their nomenclature is different), and their costs vary see more

Question 27

Accepted Answer

There are many factors affecting the price of stone,mainly availability, supply, color and freight. Some stones are readilyaccessible, while others exist in remote locations. Due to weather conditions,some natural stones are only accessible during certain times of the year.

Question 28

Accepted Answer

It varies! Each and every job is different and an exact price is easy to put together either with a simple drawing of your cabinet layout or with a quick in-home visit to measure. That said, you can budget roughly $60.00 to $75.00 per square foot for an average kitchen. It only takes about five minutes to put a quote together so please don't hesitate to call or email for an exact price.granite              table-board material                Kitchen decoration

Question 29

Accepted Answer

Large projects typicallyyields a more efficient use of manpower to template and install. This may betrue of material selections as well

Question 30

Accepted Answer

The time of delivery is four weeks after we receive the deposit.PFM will ship the goods via any port in CHINA, the main port we usually ship is Guangzhou and Shenzheng port.

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